Chapter 17

In this chapter it was mentioned how in a single organization everyone has different goals and is important to understand this because if you try that all the members of the organization or the team has the same goal it will be bad in terms of motivation. So in my opinion is very important to understand that everyone in the team has their own motivations and create facilities to make those goals easier will increase the motivation that the members have in the project.

Another thing I consider important in this chapter is that in every project there is always conflict and is important to accept this and start working on how to solve them and try to reach an agreement in the matter, and try to remember those persons or groups that are in conflict that all of them are part of the same team and the problem they are facing are in the opposite side so they together have to solve that situation.

Chapter 18

In the chapter when they were talking about the importance of keeping the workers happy and motivated them to stay in the team instead of having a team asking to change to another project is very important because in this case Mr .T sacrifice a hour of work to give more time to their workers to relax and have good time and thanks to that those employees stay in the project that is much better than having to change teams and spend time training them to do another work.

I like how Mr . T said that conflict is not something reprehensible, I agree with that because people will work better if they can think freely, because if you try to prevent conflict by punishment then some members in the team will start to avoid thinking by themselves and just following what they have to do or even worse asking to change to another job or quit. So it was very interesting how Mr. T do everything wrong when he tried to mediate between two persons in conflict in my opinion I would have done exactly the same mistakes

So in conclusion in this chapter it takes one of the point the novel said at the beginning of the importance of let the members of the team to express themselve and have someone to heard them and jell thanks to that you can improve their conditions in their work and making feel better.

Interlude

I agree in the part that said Belinda about how Mr. Tompkins was obligated to lie to Belok, this because Mr. T told Belok a lot of time that that deadline was impossible and he didn’t care that and Belok kept telling Mr .T that the deadline was that one and it will not be change. This is a clear example of why you have to consider what are the feelings of your workers because if you make them feel uncomfortable they will start avoiding you through different methods like lying or trying to avoid talking to you.